See What Our Clients Have To Say About Us

5 years with ZERO down time!

I have had the privilege of working with Bob and HCD for the last 5 years. This is the first time in over 4 decades that I can say we have never had a failure with our Servers!

Bob has handled so much for our company from; Server Installation, upkeep and problem solving; New Cable project when our company moved into a new location; Full New Phone System with installation and training to setting up our Security System.

Bob has always been the most responsive consultant we have ever worked with. His “Compulsion for Resolution” has allowed us to grow 400% over the last 5 years with zero down time! My whole team depends on Bob and he always provides fast and reliable response times.

We recently went through the sale of our business that included a very detailed and complicated transition to new ownership. Bob seamlessly supported our team during this challenging time and also worked so smoothly and professionally with the new Company's IT Team to provide a trouble-free integration.

We have always considered Bob and HCD our “Secret Weapon” that has allowed us to grow at a rapid rate without having any technical challenges of any significance holding us back.

I highly and unabashedly recommend HCD for any technical support that you may need!

Lance Schepps
General Manager
Renewal by Andersen of Los Angeles

5.0
2019-06-19T16:57:56+00:00

Lance Schepps
General Manager
Renewal by Andersen of Los Angeles

I have had the privilege of working with Bob and HCD for the last 5 years. This is the first time in over 4 decades that I can say we have never had a failure with our Servers! Bob has handled so much for our company from; Server Installation, upkeep and problem solving; New Cable project when our company moved into a new location; Full New Phone System with installation and training to setting up our Security System. Bob has always been the most responsive consultant we have ever worked with. His “Compulsion for Resolution” has allowed us to grow 400% over the last 5 years with zero down time! My whole team depends on Bob and he always provides fast and reliable response times. We recently went through the sale of our business that included a very detailed and complicated transition to new ownership. Bob seamlessly supported our team during this challenging time and also worked so smoothly and professionally with the new Company's IT Team to provide a trouble-free integration. We have always considered Bob and HCD our “Secret Weapon” that has allowed us to grow at a rapid rate without having any technical challenges of any significance holding us back. I highly and unabashedly recommend HCD for any technical support that you may need!

Dedicated & Proactive Support

Bob was initially hired to assess the situation and present us with a comprehensive series of recommendations. He completed that task on time and his approach was so thorough that I then selected him to implement those recommendations and direct a process to upgrade all aspects of our technology. Our current situation is quite different. We have enhanced security, an operating environment where there is no unscheduled downtime and a professional look and feel in all aspects of technology. And we have an ongoing relationship with a conscientious and dedicated individual who is proactive on our behalf and functions as our technology support team.

Bob handles all of our purchasing and submits all invoices in a timely manner and in great detail. Only required or requested work is performed and there are never any billing issues – a reflection of our satisfaction with the service delivered.

In conclusion, Bob operates as if he were an employee with a personal stake in ensuring that our technology environment is as efficient as possible....

Ted Howells
Chief Financial Officer
Holding Pictures

5.0
2019-01-04T01:45:20+00:00

Ted Howells
Chief Financial Officer
Holding Pictures

Bob was initially hired to assess the situation and present us with a comprehensive series of recommendations. He completed that task on time and his approach was so thorough that I then selected him to implement those recommendations and direct a process to upgrade all aspects of our technology. Our current situation is quite different. We have enhanced security, an operating environment where there is no unscheduled downtime and a professional look and feel in all aspects of technology. And we have an ongoing relationship with a conscientious and dedicated individual who is proactive on our behalf and functions as our technology support team. Bob handles all of our purchasing and submits all invoices in a timely manner and in great detail. Only required or requested work is performed and there are never any billing issues – a reflection of our satisfaction with the service delivered. In conclusion, Bob operates as if he were an employee with a personal stake in ensuring that our technology environment is as efficient as possible....

Highly Recommended

They were responsible for all my technology purchasing, hardware and software installations and networked my home and office. I would highly recommend HCD without hesitation.

Chief Security Officer
Microsoft

5.0
2019-01-04T01:56:45+00:00

Chief Security Officer
Microsoft

They were responsible for all my technology purchasing, hardware and software installations and networked my home and office. I would highly recommend HCD without hesitation.

Saved Us Millions

Bob Helfant worked for Easylink Services since its founding for a period of over five years. As Senior Vice President, Bob was responsible for all our technology purchasing and back office Information Systems as the company grew from eight people in one office to over 1200 people in offices around the world.

He successfully scaled the MIS hardware and software throughout this period. He was an aggressive and practical negotiator for equipment and software packages and saved the company millions of dollars over the years. He is a hard worker and will pursue any project through its successful completion. His skills and talents are a valuable asset.

Debbie McClister
Executive Vice President and Chief Financial Officer
EasyLink Services Corporation

5.0
2019-01-04T02:09:16+00:00

Debbie McClister
Executive Vice President and Chief Financial Officer
EasyLink Services Corporation

Bob Helfant worked for Easylink Services since its founding for a period of over five years. As Senior Vice President, Bob was responsible for all our technology purchasing and back office Information Systems as the company grew from eight people in one office to over 1200 people in offices around the world. He successfully scaled the MIS hardware and software throughout this period. He was an aggressive and practical negotiator for equipment and software packages and saved the company millions of dollars over the years. He is a hard worker and will pursue any project through its successful completion. His skills and talents are a valuable asset.
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