Dedicated & Proactive Support
Bob was initially hired to assess the situation and present us with a comprehensive series of recommendations. He completed that task on time and his approach was so thorough that I then selected him to implement those recommendations and direct a process to upgrade all aspects of our technology. Our current situation is quite different. We have enhanced security, an operating environment where there is no unscheduled downtime and a professional look and feel in all aspects of technology. And we have an ongoing relationship with a conscientious and dedicated individual who is proactive on our behalf and functions as our technology support team. Bob handles all of our purchasing and submits all invoices in a timely manner and in great detail. Only required or requested work is performed and there are never any billing issues – a reflection of our satisfaction with the service delivered. In conclusion, Bob operates as if he were an employee with a personal stake in ensuring that our technology environment is as efficient as possible....
Chief Financial Officer